Note: Sometimes Facebook will provide multiple zip files as part of your data download. You will then be prompted to select the zip folder of your data and import it into Decipher Messenger Export. Here's an example of that notification:Īfter downloading the zip file of your data to your computer, choose "Next" in Decipher Messenger Export. When your data download has been processed, Facebook will notify you. Next you should see a choice between "Complete Copy" and "Select Types of Information." You want to choose the "Complete Copy" option.Īfter choosing "Complete Copy" you can then select the JSON option. If instead you see a pop up that says "Meta" and "Download your information" then please click the option to "Request a Download." Note: If you don't see the above download options, it is most likely because Facebook is showing some people different data download screens. The next step is to select "JSON." Also, per the instructions in Decipher Messenger Export, you need to choose "Messsages" and Profile Information." You then want to choose "Download profile information" option. The instructions in Decipher Messenger Export provide you with the exact settings needed for your Facebook data download request.Īfter selecting "Settings" and "Privacy" in your account, most Facebook users will see the "Download a Copy of Your Facebook Information" screen like this example below. The first thing you want to do is navigate to in your web browser on your computer. Let’s walk through the process of requesting your Facebook data download and converting your Facebook Messenger conversations to a PDF file.Īfter opening Decipher Messenger Export on your Mac or Windows computer, you can follow along with the specific instructions in the program by selecting "Next."
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